Refunds
Last updated: September 27, 2026
Our practice
If you paid for a subscription and want your money back, email cole@ipsyc.io from the address on your account and we refund the purchase in full — no interrogation, no case-by-case review in practice.
Refunds are processed through Stripe and typically appear on your statement within 5–10 business days. Your subscription ends when the refund is issued.
What this means for you
- Paid but didn't get what you expected? Email us and we refund you.
- Charged after cancelling? Email us and we refund the charge.
- Anything else billing-related? Same address: cole@ipsyc.io.
Terms
This page describes our actual practice; the Terms of Service remain the governing document. In the terms, refunds are described as case-by-case — in practice we resolve them in the customer's favor as described above.